Deposit and Full Payment Cancellation / Rescheduling
policy:
Auzdive Pty Ltd Trading as
tourbookingsonline requires a Deposit of 20% of the course or trip to commence booking
arrangements.
tourbookingsonline will not charge your credit card until we have secured your booking.
We will contact you advising you we have secured
your booking by Email, with a reservation confirmation number and details of the
deposit charged and required payment details for the outstanding
balances.
Tourbookingsonline will not charge any fees for bookings made that are found to be unavailable at time of booking and we will advise you that the tour
is full, and give you the best options available for your consideration.
Please note tourbookingsonline must receive at least 72 hours notice from you
when choosing to cancel / reschedule a reservation prior to the start
date.
Cancellation refunds are not given within 72 hours prior to travel or
commencement date. This includes factors beyond your control including medical
problems, airline delays, bad weather, etc. - "Trade Practices Act 1974". Travel
insurance is highly recommended.
All tourbookingsonline bookings are subject to a cancellation fee.
Cancellations fees:
a. Cancellations made more than 72 hours
before your course/trip commencement date, tourbookingsonline will refund your deposit in Full.*Excludes TAKA Bookings
Taka: Cancellation: The
cancellation fees based on the full trip value are as follows:
- 20% cancellation fee 30 days or more prior to departure.
- 50% cancellation fee if within 30 days prior to departure.
- 100% cancellation fee within 14 days prior to departure.
- Schedules subject to change without notice
b.
Within 72 hours of course/trip commencement: Full course/trip fee will be
charged. *Excluding Open Water
Dive Courses.
PADI
Open Water Courses booked online with tourbookingsonline Cancellation Fees Are:
- Cancellation made more than 72 hours before your course/trip commencement
date, tourbookingsonline will refund your deposit in Full.
- Should
you find that you fail your dive medical on day 1 of the course commencement, or
find that during your first Scuba Diving pool experience that diving is not for
you and you cancel prior to 5 pm on the first day, tourbookingsonline will refund your deposit.